Frequently Asked Questions

• What is Lissted?
• What's the story behind the Lisst?
• Who's on the Lisst?
• I’m on the Lisst. Who decides what information goes on my profile?
• Why choose Lissted?
• How do I set up an account?
• Do I have to have a Twitter account? 
• What does 'Klout' mean?
• How will I use Lissted alongside social media platforms like Tweetdeck™ and Hootsuite?
• Is there a discount for multiple users?
• How do I pay?
• Can I remove myself from the Lisst?
• Will you store my password?
• What are your working hours?
• Why isn't Lissted free to access?

What is Lissted?
Lissted is a service based on a curated and constantly updated list of journalists, other media professionals and media outlets on Twitter that we call "the Lisst". The Lisst can be filtered by interests, location and media outlet. 

Users can search the Lisst for the relevant media who cover their field, find mentions of specific topics, or set up alerts to monitor media coverage of subjects close to their heart. 

What's the story behind the Lisst?
The Lisst started life as a blog post by Stephen Davies, which included a shortlist of 'tweeting journalists'. It was a way of showing other PR pros that Twitter was here to stay, and that interesting and influential sources shared news and views there.

The blog post took off, getting hundreds of views and comments overnight. Many of the responses came from UK journalists and freelancers, asking to be put on the list, and within a few months the post was a hit and the list had over 1,100 names.

At RealWire, we saw the potential in Stephen's list, and in 2011, we started building an application to bring it to life. We've come a long way; today, the Lisst at the heart of the Lissted service is over 22,000 entries. Read more about the story on our blog.

Who's on the Lisst?
One of the challenges of Lissted has been putting together a directory which is comprehensive enough to be powerful, but also selective enough that it doesn't just duplicate existing social media databases.

We like to rely on the media and PR communities to make the final decision about who belongs on the Lisst. While we are prepared to judge every application individually, we do practise an inclusion policy. For more information and a copy of our guidelines, see the Lissted blog.

I'm on the Lisst. Who decides what information goes on my profile?
We operate on a series of guidelines, but our classification system, like many of Lissted's policies, is still relatively flexible; we're open to suggestions, from friends and critics alike.

For information about how we decide things like interests, geographic location, multiple outlets, and whether an account relates to a person or an outlet, view more about this process on our blog.

Why choose Lissted?
We believe Lissted is the most comprehensive service of its kind, backed by powerful software and an intuitive user interface. Although in theory anyone can follow well-known journalists and monitor relevant mentions and topics, to do this effectively takes a huge investment of time.

For busy PR and media professionals, that's a real challenge. Not only does it take weeks or even months of searching, the list you end up with would contain only a fraction of Lissted's 10,000+ entries.

By using Lissted, not only do you have unlimited access to a list that far exceeds anything an individual can realistically compile, with just a few clicks you can also set up alerts and monitor relevant conversations.

How do I set up an account?
To set up an account, select either the "PR & Marketing Professionals" or "Journalists and Media Professionals" sign up options on our homepage or in the menu options.

Do I have to have a Twitter account?
Lissted is a Twitter-based tool, so you do need to be on Twitter to use it. There are many benefits to being logged in; for example, you are able to follow or tweet someone via Lissted without having to log into your account every time.

If you're not tweeting yet, we recommend you visit www.twitter.com to create a Twitter account, and then you can come back to sign up with Lissted.

What does 'Klout' mean?
According to the team behind Klout, your 'Klout score' "measures influence based on your ability to drive action". In other words, it's a score depending on how much your online presence affects others.

Is it 100% reliable? Probably not. But we think it has some value from a triage point of view when initially considering how important someone's online presence might be.

More about Klout scores and how they're decided can be found here;
http://klout.com/corp/kscore

How will I use Lissted alongside social media platforms like Tweetdeck™ and Hootsuite?
At present, as a Lissted user you can find and follow media professionals directly, but you'll need to login to your Tweetdeck™ and create a list independently to use the two together. However, we're looking at ways of developing Lissted's ability to work in tandem with tools like Tweetdeck and Hootsuite.

Is there a discount for multiple users?
Yes. Discounts for multiple users from the same organisation are available; please contact us to see what we can do for you.

How do I pay?
Lissted accepts payment by credit card and debit card (MasterCard, Visa, Visa Debit, Delta, Switch, Connect, UK Maestro, Solo or JCB).

Regular customers of RealWire's distribution service can apply for a credit account to be invoiced; please contact us for more information.

Can I remove myself from the Lisst?
Of course! We hope that Lissted is a useful tool, both for PR and Marketing users and for those who appear on the Lisst. However, if you don't want to be included, just verify your Twitter account and select "Remove me from the Lisst".

If you have previously claimed your profile but would now like to remove yourself, then you can do this instantly from within your "My Account" page.

We will immediately stop displaying your tweets to any users and they will no longer be monitored or appear in any email alerts. We will retain your Twitter username on our records, purely so that we are able to ensure that you aren't put back on the  Lisst by mistake… or in case you change your mind!

Will you store my password?
Lissted will never store your Twitter login, password, or personal information. However, remember that cookies will be generated, and some web browsers may offer to remember your login and password for you.

Your personal information will not be shared with any third parties.
More information about our privacy policy can be found here.

What are your working hours?
Lissted works around the clock! However, if you need to contact the team behind Lissted, visit our contact page.

Why isn't Lissted free to access?
It is! We'll always offer limited free access for everyone; that's part of the ethos behind building the Lisst in the first place. At the moment, this means that on our Basic package, PR users are subject to a "fair use policy", with searches limited to 100 results.